Hi, I’m Laura - a creator of experiences - human, digital, & physical.

I am Laura, a Senior User Experience and Product Designer with a dynamic 18-year career in human-centred design, spanning UX, Product Design, Service Design and the built environment.

Over the past 3 years, I've led design initiatives for B2B SaaS products and B2C native mobile apps in the fintech, legal-tech and real estate sectors.

Some of my core areas of focus have been onboarding and KYC, expense tracking and splitting, dashboards, customer support experience, and workflow optimisation.

My diverse background in retail, hospitality, and workplace interior architecture, combined with my training at Academy XI and experience in UX and Service Design, equips me with a unique approach to problem-solving.